United Utilities - “I have experienced many companies offering information on missing properties, voids etc, but never for partially billed customers”
Affinity Water - “Teccura has been able to recover a significant amount of unbilled revenue that otherwise would have been lost to us”
Southern Water - “The [Teccura] software Hydra calculates how much water our customers should use to a high level of detail. It enables them to find issues we could never find ourselves.”
Anglian Water - “Teccura's professional approach has meant they have delivered on our goals within agreed budgets”
Severn Trent Water - “Teccura add value by having the expertise to accurately calculate water consumption of various commercial sectors”
Yarra Valley Water - “Teccura are a trusted vendor and are recognised for their expertise to identify cases of unbilled water and sewer revenue”
Thames Water - “Teccura provide a valuable additional billing identification service to Thames Water which now plays an integral part in meeting annual sales targets”
We've only ever entered one award. So we made sure it was one worth winning.
A panel of 21 judged our "groundbreaking pilot project" best in category, placing none other than Coca Cola second.
What was the project?
We identified and fixed 1.1 million litres per day of customer side leakage at just 20 commercial properties.
On average each leak had existed for 5.45 years.
At one school the leak had been ongoing for 18 years! You couldn’t claim that the water company or the customers were about to find these themselves.
That’s a lot of wasted, treated, potable water. In fact, enough to fill 161 Olympic swimming pools every year. Or to supply 2,957 homes every day.
The fact the leakage had existed for so long demonstrates it was hard to find. It was hidden by genuine water usage at the commercial properties.
On average, each customer saved £32,850 a year.
Watch this video to see how Complex Consumption Analysis found these leaks.
You can read the Guardian article here.