Unaccounted-for water: case studies
Fixing your unaccounted-for water drops your leakage by 1 - 2%. It could be the difference between success and failure.
If you’ve been tasked with reducing your leakage - this will really help. By fixing your unaccounted-for water, you’ll take 0.2 - 0.4% off your leakage each year.
This may sound a rather modest sum. But unlike find and fix, where you’re constantly battling recurrence, the benefits of unaccounted-for water last for 13.2 years. The benefits build up over the AMP, like interest on a bank account. After five years, 0.2 - 0.4% grows to a 1 - 2% reduction.
That could make the difference between hitting your leakage target or not.
And that’s not all. There’s a bigger prize at stake. By undertaking this work you improve your knowledge of the ‘water taken illegally unbilled’ line of your water balance. This could give you a larger leakage reduction of up to 20 Ml/day.
Sound too good to be true? It’s worked for one company. Their auditor praised the detail and the data in the analysis. He signed off a large increase to the ‘water taken illegally unbilled’ based on a detailed study.
Below you’ll find 15 case studies to help you see the types of issues this service finds you. By resolving these issues, you will:
- reduce your leakage by 1-2%
- increase your cash
- improve your billing accuracy
- improve the operability of your DMAs
- reduce unfair cross subsidy, which reduces household bills
- potentially increase your water taken illegally unbilled, giving you an extra leakage reduction
- improve the productivity of your leakage technicians by avoiding DMAs with no leakage, but high UFW
"How on earth did you find that” people gasp. Can you figure it out?
Tough Day At The Office
This customer got a nasty surprise. Find out what was lurking under their car park.
Stuck In The Mud
All I’m saying is I’ll never forget my pump again! Find out why.
This meter looks fine on the billing system. So why did we go to China Town to test it?
A Rainy School Trip
Missing meter billed for a whopping £175,393. How did it go unbilled for ten long years?
Private Boarding College
One of the world’s finest schools - not paying for all the water they use. How did they get away with it?
Family Holiday Park
What a nightmare! Four known mains connections and two miles of pipework. Could the water company have found this?
Council Run Pool Complex
On the face of it nothing suggested a problem. That’s until Ricky (a developer) discovered the link between flumes and bather numbers.
Luxury Seaside Hotel
This luxury independent hotel has its own beach, two headlands away from a bustling town. It was also under-billed for over 30 years.
City Centre Public House
What makes this normal looking pub so untypical? Click below to find out.
Two American Examples
These issues occur all over the world. Don’t believe me? Check out these two American examples.
Busy Train Station
You don’t see this often, so it caused confusion. For nine years, no one had spotted the issue here.
After proving and flow testing both supplies at the campus, we realised that water had been bypassing the meter for 13 years.
Government Office Block
How did the Government get away without paying £112,064 over eight years?
How can water companies increase revenue and reduce leakage at the same time?
Download this booklet to learn the other ways you can find unaccounted-for water. Are you already doing some of them?
White Paper: Unbilled Consumption At Partially Billed Commercial Properties
Download this white paper to see the scale of this £156.5m problem.
You’ve seen the case studies. Hopefully they’ve piqued your interest. Now you may be wondering what you would need to do to get going.
To get started we would just need some consumption data from you. No sensitive data as defined by GDPR is required. It’s just an extract of properties, meters and meter reads.
It really is that easy.
Our team of experienced technicians can do the field work or you can choose to do it yourself. Or we can buddy up and do it together.
You’ll get five to ten cases a month that require processing. That’s no work at all. You won’t need extra staff.
Most companies do the service on a contingent basis, so they don’t take any risk. We can offer this to you too. If we find nothing, you pay nothing. That means there’s no risk to you.
It’s impossible to price here. But to give you an idea the costs are similar to find and fix. But the benefits last 13 years, rather than popping up again six months later.
If you’re interested in meeting up to see if we can help you, please give us a call on 0118 3578861 or email firstname.lastname@example.org.